1. Plans and pricing
My Play Link offers a Free plan at $0 and a standard Pro plan currently displayed at $9.99 USD per month. Prices, applicable taxes and features are shown on our Pro page and should be checked again on Stripe Checkout before payment authorization.
2. Standard monthly Pro
Unless the checkout expressly states otherwise, standard Pro is a recurring monthly subscription that continues until canceled. Stripe manages the payment method and invoices. A successful payment or confirmed trial entitlement is needed to enable Pro features.
3. Cancellation and end of access
Signed-in subscribers can open Subscription and use the Stripe Customer Portal to cancel or manage billing. For a standard paid period, cancellation normally prevents the next renewal while keeping Pro access through the current paid period, subject to what Stripe confirms for the account. Deleting a My Play Link account does not replace the required subscription cancellation step.
4. Refunds and payment questions
Canceling Pro stops future renewals as described above, but does not by itself issue a refund for a completed billing period. To request a refund or report a billing issue, reach our billing support team through an available service support channel with your account email and relevant transaction details (never send card numbers or verification codes). Refund requests are reviewed individually in light of the circumstances and applicable law. Nothing in this policy limits mandatory refund or withdrawal rights. Taxes and final payment amounts, where applicable, are shown during Stripe Checkout.
5. Free plan after Pro
Once Pro access expires, applicable Pro-only tools may be disabled; existing Smart Links and permitted account records remain subject to the Free plan and the Terms of Service. Email collection is not active without Pro, although previously collected data may be retained as described in the Privacy Policy.